Shipping Information

Order Completion:

As soon as your order is completed, a confirmation email with the details of your order is automatically sent to you. Regardless of the payment method for your order, our company will contact you by phone as soon as possible for final confirmation.

 Shipping Method:

• Shipments are carried out by the companies BOX NOW and ELTA COURIER.
• Pickup from our headquarters at Ifigenias 36 in Neo Irakleio, Attica is also available.

 Free Shipping to Anywhere in Greece:

For orders over €79, shipping costs are free provided that the weight of the products does not exceed 5 kilograms (actual weight in kilograms or volumetric weight LENGTH x WIDTH x HEIGHT).

Shipping costs for orders over €79 and over 5 kilograms are subsidized.

Shipping with Box Now:

Our orders are also shipped with the company Box Now to areas where the company's lockers are available.

• For mainland Greece, your order will be available for pickup on the next working day at a time that suits you, from the locker you have selected.
• The shipping cost is €2.40 (VAT included).
• A basic requirement for shipping your order with Box Now is that the package does not exceed the following dimensions: Length ≤ 44cm, Width ≤ 60cm, Height ≤ 35cm (including packaging material).
• Cash on delivery payment method is not supported.

   
Shipping with ELTA Courier:
Shipping Costs for orders below €79 or over 5 kilograms:

• For areas outside Attica:
  ELTA Courier: 0-5 kg €3.50 / 6-10 kg €6.00 / 11-20 kg €9.00, + €0.75 for each additional kilogram.

• For Attica:
  ELTA Courier: 0-5 kg €3.00 / 6-10 kg €5.50 / 11-20 kg €8.00, + €0.75 for each additional kilogram. Delivery time is from 3 to 10 working days.

The above prices include VAT.

Shipping Costs for orders with payment via bank deposit and prepayment via credit card:

Same as above.

 Cash on Delivery Nationwide:

Payment upon delivery of your order to your location with our cooperating company ELTA Courier at a cost of €2.00 for using the service.

Calculation of Weight:

If the volumetric result of the shipment (LENGTH x HEIGHT x WIDTH in centimeters / 5000) is greater than its actual weight, the charge is based on the volumetric result.

 Delivery Delay:

In case your order is not delivered within the specified time mentioned above, please contact us.

Contact phone number: 2102723936
email: info@freerider.gr